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    Conditions of Use

    Make sure that you agree with the following terms and conditions, because the use of the above website entails your consent and agreement to them.

    Terms of the contract

    ACI Hellas  reserves the right to change unilaterally or update the current terms and conditions of transactions which are made through the web shop, according to its needs.

    ACI Hellas is obliged to inform the users for any updates and changes through the website.

    Information & Products

    ACI Hellas is committed to the quality, completeness, and validity of the website information, both the exact data and those provided by the e-shop, in order to be protected from any technical or typographical errors that cannot be predicted or have caused from any interruptions of the website.

    Limitation of Liability

    ACI Hellas is not responsible to the customers/users for any damages that maybe occurred by the order execution or not (except the cases of paragraph 8 “Product Return”). Also the company is not responsible for the delivery time of the products in some particular cases. 

    The web shop cannot guarantee the availability of the products, but informs the users immediately when a product is not available.

    The web shop provides the content (e.g. information, names, photos, and illustrations), products and services through the website “as is”.

    In any case, the web shop of ACI Hellas is not responsible for any legal or civil or/and criminal requirements, neither for any damage by users or others which has occurred by the operation or not or/and the use of the website or/and the inability to provide services or/and information or/and the unauthorized interventions by others in products or/and services or/and information.

    4. Intellectual property rights

    This website is the official B2B web shop of ACI Hellas. The entire website content, including images, graphics, texts, services, and products, is copyright of ACI HELLAS S.A and protected by the relevant provisions of Greek law, European law and international conventions. 

    It’s forbidden to copy, analog/digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative work or misleading of the public about the actual content provider of the website. 

    Any reproduction, republication, uploading, posting or transmission or any other use of the content in any way or as a way for commercial or other purposes is permitted only with prior written permission of ACI Hellas or any other legitimate paying person of those copyrights. 

    The names, images, logos, and distinctive features that represent ACI Hellas or/and its web shop ACI Hellas  or/and the third parties that are contracted with them and the products or services are exclusive trademarks of ACI Hellas or/and or/and the third parties and are protected by Greek, European and international trademark laws, industrial and literary property.

    In any case, their appearance in the website and the web shop of ACI Hellas must not be construed in any way as a transfer of license or a right of using them.

    User’s Responsibility

    The users of the website ACI Hellas accept that they will not use the web shop of ACI HELLAS S.A to send, post, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, abusive, libelous, defamatory, vulgar, and obscene, violates the privacy of another person, shows empathy or expresses racial, ethnic or other discrimination, it cannot be transmitted according to the law or contractual or management relationships (such as internal information, proprietary and confidential information that are learned or disclosed as part of employment relationships or confidential agreements), any content that violates any patent, trademark, trade secret, copyright or proprietary rights, contains software viruses or any other computer codes, files or programs, that are designed to interrupt, cause damages or destruct the equipment of any software or hardware, intentionally or unintentionally defaults the existing Greek and EU legislation and its provisions, harassing others in any way and any content that is used to collect or save personal data concerning other users.

    6. Security

    All information that is related to your personal information and your transactions are secure and confidential. The security of the web shop is achieved through the following methods:

    Customer Recognition

    Your recognition codes are two: Your e-mail and your password, which each time you enter them, provide you access securely to your personal information. The only one who has access to your information is you, through your codes, and you are exclusively responsible for their secrecy by others. In the case of their loss, you should inform us immediately, otherwise ACI Hellas is not responsible for the use of your password by an unauthorized person.

    Automatic Log out

    If there is no activity for 60 minutes, the online store of ACI Hellas is automatically disconnected.


    The access to ACI Hellas systems is controlled by a firewall, which allows the use of specific services by customers / users, prohibiting at the same time the access to systems and databases with private data and company's information.

    Trading Privacy

    All information transmitted by the user / member to ACI Hellas are also private and ACI Hellas takes all necessary measures in order to use them only where and when is necessary in the context of the provided services.

    ACI Hellas does not disclose the details of their customers and their transactions, only with a written authorization from you or a court requirement, or decision of another public authority. In the case that ACI Hellas uses third parties to support its systems, takes care always for your privacy. In any case, the web shop of ACI Hellas always keeps your personal data and information private. The personal data that you provide us with your registration as a partner are used exclusively for the execution of your transactions. All information are encrypted and kept secure.


    When you visit the website to order products or to ensure the possibility of communication with us so we can inform you for our new products, you may be asked to provide us with your personal information such as, your name, job, e-mail address, etc. Any personal data you share in the website of ACI Hellas has to do exclusively with the particular service and it is forbidden to use them anyone else without the compliance of the provisions of Law.

    The B2B webshop follows the applicable Greek legislation, keeping always your personal information safe and private as long as you are registered, which are deleted immediately when you stop your transaction.

    The personal information you share in the webshop of ACI Hellas are used exclusively by this or by cooperated companies only for the supporting, promoting and executing the business relationship. The respected data of the file may be communicated to the competent judicial, police and other administrative authorities at their legal request and in accordance with the applicable laws. The customer because of the privacy has the right of information and objection provided by Articles 11 to 13 of Law 2472/1997. Products

    In order to make it easier we have categorized our product range. Some categories, also, have subcategories. If you are looking for something specific use the "Search"in order to find immediately your choice. ACI Hellas is not responsible for any mistakes in product prices and features and can not promise that they will not exist any interruption of the website or "human" mistakes in the product updating. For the market security, we would like to ask you, if you find a product that has very low or high price compared to its market value, please do not hesitate to contact with our Customer Service at +30 211-1043000 or send us an email to